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Product Owner

RemoteUnited States, Maryland, BethesdaProduct

Job description

Position Overview

The Product Owner is responsible for the product planning and execution throughout the Product Lifecycle, including:

gathering and prioritizing product and customer requirements, defining the product vision, and working closely with

engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Owner

also ensures that the product supports the company’s overall business strategy and goals.


Location

This role is remote and reports directly to the Director of Product Management.


Responsibilities

• Work closely with the Director of Product to define the vision of the product and maintain product roadmaps

• Manage, groom and prioritize the product backlogs

• Ensure user stories are created, tracked and coordinated for Epics requiring support from the front-end and backend development teams

• Define acceptance criteria for each story and clear definitions of done

• Actively participate in all Agile (Scrum) ceremonies including daily Standup, Sprint Planning, Release Planning,

Sprint Reviews and Retrospectives

• Anticipate customer needs by understanding user pain points, as well as the market and competition

• Continuously evaluate product progress and ensure engineering delivers the expected outcome

• Serve as the liaison among all stakeholders

• Coordinate with UI/UX designers if design elements are required for product development

• Partner closely with the development team to provide support with questions and needs, working with other

business stakeholders to resolve conflicts as necessary

• Develop and share in-depth knowledge of products and related processes with internal and external stakeholders

• Establish and maintain a deep knowledge of the industry and market (e.g. customers, partners, competitors, etc.)

• Create and distribute detailed release notes, technical document, frequently asked questions (FAQ), and other

relevant product documentation

• Measure everything. Define what success means for each feature and function early in the development process


Company Description & Benefits

myDigitalOffice (MDO) is a cloud-based information management platform that brings together data from multiple hotel

systems, enabling hospitality professionals to access their hotels' data from one place and in real time. In addition to being

the one-stop shop reporting hub for hoteliers, MDO also provides digital document and contract management services that

streamline the auditing process, eliminating the need to print and store documents. MDO’s mission is to help hotels drive

operational efficiencies through innovation and advanced technologies that contribute to the industry’s sustainability

initiative.

MDO provides Healthcare including Vision and Dental, 2 weeks PTO, and paid Holidays and floating Holidays. Other

benefits include open, collaborative work environment that promotes learning and innovation, flexible work hours, ability

to work from home as needed, and the ability to learn while on the job.

Job requirements

Required Experience/Skills

• BA or BS required

• 5 years’ experience in SaaS Software Product Management

• Proficiency using Agile Project Management tools to track dev tasks and build, maintain, and share product roadmaps

• Experience with release management in an agile development environment

• Knowledge of the Microsoft stack (C#/.NET, ASP.NET, IIS, SQL Server, etc.) is a plus

• Working knowledge of web technologies (HTML, JavaScript, etc.) is a plus

• Experience with hotel technology systems highly preferred

• Knowledge of multiple hotel systems, such as PMS, POS, and Accounting is preferred.

• Excellent verbal and written communication skills

• Excellent teamwork skills

• Proven ability to influence cross-functional teams without formal authority

• Occasional travel may be required to attend conferences and/or customer events